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How to reset your password

Resetting Passwords on the Wildfire Solution (WFS) Platform

Access issues on the OroraTech Wildfire Solution (WFS) platform are commonly due to forgotten or incorrect login credentials. This guide provides a straightforward approach to resetting your password.

Step 1: Verify Credentials

If you encounter an "Invalid Credentials" label on the login page (see example below), it may indicate an error in your username or password. Double-check both fields for any typos or extra spaces before proceeding.

Resetting password 1

Step 2 : Use the “Forgot Password” Feature

If you've verified your information and still cannot log in:

  • Click on the "Forgot Password" link located below the password entry field.
  • This will prompt you to enter the email address associated with your WFS account.
  • Follow the instructions sent to your email to complete the password reset.

For further assistance, please contact OroraTech Support if you continue to experience issues after following these steps.